Fire 2020

Career Departments

Customized Services and Consulting for Career Departments


FIRE 20/20′s consulting services for career Fire/EMS departments include: Recruitment and Retention, Community Mapping, and Facilitated Focus Groups, as well as customized programs to meet the specific needs of your department and community.

Diversity Recruitment and Retention

FIRE 20/20 will work with your department to develop and implement a strategic plan for diversity recruitment and retention. The strategic plan will include a needs analysis, goals, objectives, tasks, timelines, and measures.


Community Mapping

FIRE 20/20 will help your department to identify your multicultural communities’ service needs and the key stakeholders who will support your efforts in diversity recruitment and community risk reduction. The strategic plan will include a needs analysis, goals, objectives, tasks, timelines, and measures.


Facilitated Focus Groups

A follow-on service to Community Mapping, FIRE 20/20 will help organize and facilitate focus groups within your department and the community. The focus groups are a springboard for building relationships as well as a vehicle for assessing customer service, getting support to increase diversity recruitment, and gaining knowledge for more effective community risk reduction programs.