Leading Change in the Fire Service™
A 2-Day Workshop for Fire Chiefs, Command Officers, and Union Leadership
Change must be driven from the top with management and labor having the same vision for a desired future state. In Leading Change in the Fire Service, key stakeholders learn new perspectives, skills, and strategies for moving their department from its current state to the new shared vision.
Each team comes to the workshop having identified one change they want to implement in their department that can result in a significant, measurable result within 90 days.
Workshop Structure
Day 1 is about personal change. Participants look at themselves as individuals attempting to lead and bring about change in their departments. The team members individually assess themselves as change agents to identify their strengths and areas that need improvement.
Day 2 is about enrolling others in the change. Participants are given specific models and frameworks for anticipating and handling resistance, building alignment, and managing expectations. The learning is applied to the teams’ department-specific initiative.
Course Objectives
- Assess strengths as change agents and areas needing improvement.
- Analyze stakeholders to gage support and resistance.
- Structure a change initiate that will have a measurable result in 90 days.
Participant Feedback
“OUTSTANDING program. One of the best I have had in 33 years of fire service programs.” ‐Al Church, Fire Chief, South King County Fire & Rescue, Washington
“It was unique from other classes I have taken because it challenged management to work together to identify the issues currently facing the department and the issues that will challenge the department in the future. Additionally, it forces you to come back to the issues and evaluate the effectiveness of your plan." -Adam P. Jones, Battalion Chief, Montgomery County Fire and Rescue Service
Schedule a Workshop
The workshop is conducted regionally for a maximum of 10 departments and a minimum of 8. The regional orientation enables departments to build a network of support, share what's working and what's not, and contribute to best practices. To request that FIRE 20/20 conduct a Leading Change in the Fire Service workshop in your area, contact us.
